All your Account questions, answered.

How to setup my Telegram bot

You'll need to use the BotFather (@BotFather) in Telegram to create a bot and associated bot API token. Enter this bot token into Sandwich, under User Settings, as well as your Telegram UserID.

How do I onboard my dYdX accounts?

There are simple steps to follow to onboard your dYdX keys to Sandwich.

Is there a limit to the number of accounts/API keys I can store/access via Sandwich?

There is no limit to the file size of your .keys or .txt API key file, which means that there is no limit to the number of API keys you can store within Sandwich.

Can I trade on multiple accounts at the same time? How many API keys can I have loaded at once?

You can trade on multiple accounts and across multiple DMAs, on as many API keys as you like.

Why do I have to reload my accounts every time I open the app?

Your API key file is encrypted and tied to your computer, ensuring that your account access remains private. Therefore, your accounts can only be validated and loaded once you log in to Sandwich with your 2FA (Two-Factor Authentication).

How do I delete my Sandwich account?

By uninstalling the app, the majority of your user data will be immediately removed since Sandwich does not store personal information. Contact Support for more assistance.

Does Sandwich store my personal information? Where is Sandwich data stored?

At Sandwich we value your privacy. We never collect or store your personal information, including the details of your trades.

Do I need to log on to an exchange to use Sandwich?

Only to create and manage your API keys.

Is Sandwich free to use?

No, currently Sandwich is a paid for product.

How do I sign up for Sandwich? How long does registration take?

Download and register now - this should take less than 10 minutes!

Does Sandwich use KYC? Do I need to be verified?

There are no KYC requirements in place to use Sandwich.

Can I have multiple Sandwich accounts?

You can have as many accounts as you need.