What errors can occur when Loading API Keys?


Various errors can occur in relation to your API keys.

Here are some explanations for different error messages related to API keys:

Expired Keys: This error message indicates that the API key exists on the exchange but has expired. To resolve this issue, you need to create or load a new API key.

Invalid Keys: This error message can have a few different causes. It could mean that the key has not been activated, the key details have been incorrectly entered into Sandwich, you need to pass Know Your Customer (KYC) verification on the exchange, or there's some issue with your account on the exchange. You will need to take the necessary steps to activate or verify your key/account as required by the exchange.

Exchange Server Down: This error message suggests that the exchange's server is currently experiencing issues or is temporarily unavailable. This could be due to maintenance, technical problems, or other reasons. You will need to wait until the exchange's server is back up and running properly.

User IP Restricted: This error message indicates that your API key is restricted to be used only from specific IP addresses. If you encounter this error, you may need to check the allowed IP addresses associated with your API key and ensure that your current IP address is included in the list of approved addresses.

Poor Internet Connection: This error message suggests that there is a problem with your internet connection. If you experience this error, you should check your internet connection, troubleshoot any network issues, and ensure that you have a stable and reliable internet connection.

If users encounter any of these error messages and need further assistance or specific guidance, it is recommended to reach out to Sandwich Trading's support team by email. By providing additional information about the error, the exchange being used, and the context of the issue, the support team will be able to provide more targeted troubleshooting and assistance to resolve the problem.